As a food allergy family we know that being careful about the foods you and your family eat is important. Below, we’ve outlined information about our products that can help you make safe choices.
Still have questions? Contact us, and we’ll help you as best as we can.
What are the top allergens?
The U.S. has identified a list of 8 top allergens, and most countries use this core list of allergens, which account of more then 90% of food allergens. The top 8 allergens in the U.S. are:
- Tree Nuts
- Dairy (milk)
- Crustacean Shellfish
Is gluten an allergy?
No, gluten is not an allergen. People with an inability to digest gluten have what is called Celiac Disease, which is a food intolerance and can be mild or extremely severe, depending on the person.
Are Kate’s Safe and Sweet products free from the top 8 food allergens?
Yes. All of Kate’s Safe and Sweet cake and frosting mixes and sprinkles are from the top 8 food allergens: peanuts, tree nuts, soy, dairy, eggs, wheat, fish, and crustacean shellfish.
What pantry staples do I need to make Kate’s Safe and Sweet mixes?
Our cake mix requires: your choice of milk, apple cider vinegar (or vinegar) and your choice of oil (we recommend canola)
Our frosting mix requires: your choice of (vegan) butter / shortening and your choice of milk.
I don’t have apple cider vinegar or vinegar, can I leave it out or use something else?
If you don’t have apple cider vinegar or vinegar you may replace with lemon juice instead. Use the same amount called for in our cake mixes. You cannot exclude one of these.
What ingredients are your sprinkles made of?
Our sprinkles are all natural and plant-based, and made of: sugar*, corn starch, palm oil and palm kernel oil, sunflower lecithin; colored with turmeric, annatto, beet juice, vegetable juices, and beta carotene; maltodextrin, sodium bicarbonate and carnauba wax. *not filtered with bone char.
I see you offer Color Garden® food dye as an add-on option for the baking box, can you tell me more about them and their ingredients?
Color Garden® food dye is plant-based, all natural and top 8 allergen free. We currently offer both their Primary and Pastel food colorings in our store. We suggest you view their website and products here if you have additional questions.
Is Kate’s Safe and Sweet vegan?
Yes. All of our products are vegan. This includes our cake and frosting mixes, food coloring, and sprinkles. (Our cane sugar is processed without bone char).
Is Kate’s Safe and Sweet peanut and tree-nut free?
Yes. Kate’s Safe and Sweet is free of peanuts and tree nuts. The production facility where Kate’s Safe and Sweet is made is peanuts and tree nut free.
Is Kate’s Safe and Sweet wheat free or gluten free?
Yes, we are both wheat free and gluten free. Our products are made without wheat or any other source of gluten, such as barley or rye or oats. We do not use any wheat or gluten ingredients in our production facilities.
Are your products dairy-free?
Yes! All of our products are dairy–free, including free–from dairy sugars (lactose) and dairy proteins (casein and whey). People with lactose or casein allergies/intolerances can enjoy our mixes safely.
Are your products sunflower free?
Our cake and frosting mixes contain no sunflower, sunflower oil, or sunflower lecithin. Our sprinkles do contain sunflower lecithin. We advise you to please check our ingredient listing on each product page.
Does your production facility contain dairy or eggs?
No. Our production facility is free from dairy and eggs.
Do Kate’s Safe and Sweet products contain sulfites?
No. Kate’s Safe and Sweet products do not contain any sulfites.
Are Kate’s Safe and Sweet products corn-free?
Kate’s Safe and Sweet products are not corn-free. Our cake mixes contain xanthan gum and our frosting mixes contain cornstarch. Our sprinkles contain corn starch.
Do Kate’s Safe and Sweet products contain sesame seeds?
No. Kate’s Safe and Sweet products do not contain sesame seeds.
Do Kate’s Safe and Sweet products contain flaxseed?
No. Kate’s Safe and Sweet products do not contain any flaxseed.
Do Kate’s Safe and Sweet products contain coconut?
No. Kate’s Safe and Sweet products do not contain any coconut or coconut oil.
Are all Kate’s Safe and Sweet products made in a dedicated nut-free facility?
Absolutely! We wouldn’t have it any other way!
What kind of milk is best to use in your mixes?
We have done testing with all different kinds of milk and we suggest you use what is safe for you and your family. If you do not have a dairy allergy you may use cows milk.
I can’t use apple cider vinegar (or vinegar) is there something else that I can use instead?
Yes! You may replace apple cider vinegar (or vinegar) with lemon extract. We have had good results with Real Lemon.
I think I might have a food allergy; how can I tell?
Because we are not doctors at Kate’s Safe and Sweet, we cannot give out medical advice. We would recommend you speak with your doctor for further information. Please visit food allergy support sites such as FARE or Kids with Food Allergies to learn more as well.
I think I might have a Celiac Disease; how can I tell?
Because we are not doctors at Kate’s Safe and Sweet, we cannot give out medical advice. We would recommend you speak with your doctor for further information. Please visit celiac disease support sites such as Celiac Disease Foundation or Beyond Celiac.
Are Kate’s Safe and Sweet products Non-GMO?
Yes. All Kate’s Safe and Sweet products are Non-GMO. (We’ll be working on our Non-GMO certification shortly!)
What is the shelf life of Kate’s Safe and Sweet mixes?
Our mixes have a best buy date stamped on them which is two years from our date of manufacturing.
What is the best way to store our baked goodies?
Store your cake or cupcakes on the counter or fridge in a covered container.
After baking your mixes how long are your products good for?
After our mixes are made our baked goodies are best served at room temperature day of or day after making.
What’s in a Kate’s Safe and Sweet baking box?
Please check out our product pages to get more details of what your baking box includes.
Do you have a newsletter?
Yes we do and we would love for you to join it here!
Where can I buy Kate’s Safe and Sweet products?
Right here on our website is the best place! We are exploring additional retailers and also Amazon.
I read that you donate back some your profits to food allergy and celiac disease research and education, can you tell me more about this?
Yes, we do! For each baking box a portion of the profits will be donated back to food allergy and celiac ideas research and education. Thank you for helping to make a difference.
Are Kate’s Safe and Sweet packaging recyclable?
Our baking boxes are shipped in a reusable box that can be turned inside out to expose a fun colorful pattern. We recommend using as a gift box or storage box. Our sprinkles and mix pouches are not recyclable yet, but we are on a mission to find environmentally friendly packaging.
What’s the Kate’s Safe and Sweet Birthday Club and how do I join?
We are glad you asked! Our birthday club is a great way to receive a discount offer before your child’s birthday! Join our birthday club here.
When will I receive my Kate’s Safe and Sweet order?
Please allow 1-2 days for processing, and 2-3 business days for shipping. Sometimes we are able to ship your order same day, but sometimes it takes a little longer! Any order by regular or ‘guest’ customers over $75.00 is eligible for Free ground shipping. Free ground shipping Carriers (USPS, UPS, Fed-Ex) will be selected at the discretion of Kate’s Safe and Sweet.
Our $10 shipping option ships via USPS Priority Mail.
Please refer to our shipping page for further information and to your email for your tracking information.
I’m a retailer looking to sell your products, do you sell Kate’s Safe and Sweet products wholesale?
Yes! We do. You can find more information on our wholesale page or send Kate an email to learn more.
Does Kate’s Safe and Sweet sponsor or provide special coupons for events?
Yes, on occasion Kate’s Safe and Sweet will take on special events and work with organizations that support food allergy and celiac disease awareness. It is a case-by case basis so please feel free to reach out to Kate with a proposal and we would be happy to review and get back to you.
Will Kate’s Safe and Sweet be introducing new foods in the future?
Yes! At Kate’s Safe and Sweet we are passionate about being a brand that is constantly evolving and catering to the needs of our customers. So stay tuned and let us know if there is a product you’d like to see from Kate’s Safe and Sweet.
I live in Canada, where can buy your products?
We are working on offering shipping to Canada and hope to be able to offer this soon! Be sure to join our newsletter to be notified when we do!
Do you accept returns?
Due to the nature of food, all sales are final. If there is a mistake with your order or something arrived damaged please email us at [email protected] and let us know.
I still have more questions, how can I contact you?
We are happy to answer any questions! Please email us at [email protected] and we will respond within 24 hours.